SHIPPING

RETURNS

Domestic Shipping Options:

  • Standard Shipping: Delivered within 10-12 business days for a flat rate of $10.

  • Expedited Shipping (USPS): Guaranteed delivery within 3 business days for $25.

  • Free Local Pickup: Available at no extra cost.

Processing Time:

  • Orders are processed and shipped on Thursdays and Fridays.

  • Shipping times do not include weekends or public holidays.

  • You will receive a tracking number once your order is dispatched.

Shipping Restrictions:

  • We do not ship to P.O. boxes due to carrier limitations.

  • Compliance with TSA guidelines is required; some items might not be eligible for air shipment and will require alternative delivery methods.

Contact Us:

  • For any queries regarding our shipping policy, please Contact Us.

Returns & Cancellations

Cancellations:

  • Due to immediate order processing, cancellations are not possible once an order is placed. If you have questions about your order, please Contact Us immediately.

Returns Policy:

  • All sales are final. We do not accept returns.

  • In cases of delayed order processing, customers may cancel for a full refund.

  • We are not liable for delays caused by shipping carriers.

Damaged Orders:

  • We are not responsible for products lost or damaged in transit.

  • If you receive a damaged item, contact us so we can assist you in filing a claim with the shipping provider.

Delayed Orders:

  • If there is a delay in processing your order, you will be eligible to cancel for a full refund.

  • For issues related to delivery delays, please contact the shipping carrier directly.

Contact Us:

  • For assistance with returns or to report a damaged order, please contact us at info.molacollection.com.