SHIPPING
RETURNS
Domestic Shipping Options:
Standard Shipping: Delivered within 10-12 business days for a flat rate of $10.
Expedited Shipping (USPS): Guaranteed delivery within 3 business days for $25.
Free Local Pickup: Available at no extra cost.
Processing Time:
Orders are processed and shipped on Thursdays and Fridays.
Shipping times do not include weekends or public holidays.
You will receive a tracking number once your order is dispatched.
Shipping Restrictions:
We do not ship to P.O. boxes due to carrier limitations.
Compliance with TSA guidelines is required; some items might not be eligible for air shipment and will require alternative delivery methods.
Contact Us:
For any queries regarding our shipping policy, please Contact Us.
Returns & Cancellations
Cancellations:
Due to immediate order processing, cancellations are not possible once an order is placed. If you have questions about your order, please Contact Us immediately.
Returns Policy:
All sales are final. We do not accept returns.
In cases of delayed order processing, customers may cancel for a full refund.
We are not liable for delays caused by shipping carriers.
Damaged Orders:
We are not responsible for products lost or damaged in transit.
If you receive a damaged item, contact us so we can assist you in filing a claim with the shipping provider.
Delayed Orders:
If there is a delay in processing your order, you will be eligible to cancel for a full refund.
For issues related to delivery delays, please contact the shipping carrier directly.
Contact Us:
For assistance with returns or to report a damaged order, please contact us at info.molacollection.com.